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Carrier-Grade Enterprise Security Charter

Security & Compliance

Defense-in-depth architectural standards, sovereign cloud isolation, and verifiable compliance frameworks safeguarding Infinitia Hub systems and AI Studio Craft conversational backbones.

Audit Standard: SOC 2 Type IIEncryption: AES-256 / TLS 1.3Continuous 24/7 SIEM Monitoring
SOC 2 Type IICertified Architecture

Rigorous third-party audit verification across Security, Availability, and Confidentiality trust principles.

ISO/IEC 27001Global Benchmark

Comprehensive Information Security Management System (ISMS) governing infrastructure, staff, and operations.

HIPAA ReadyHealthcare Compliant

Encrypted BAA-eligible isolated data stores supporting conversational triage and patient data security.

GDPR & CCPAData Sovereignty

Complete privacy by design, automated cryptographic data shredding, and zero unauthorized data transfers.

01Zero-Trust Architecture & Isolation

Every enterprise deployment built by Infinitia Hub adheres to a strict Zero-Trust Network Architecture (ZTNA). No internal service or actor is implicitly trusted, regardless of physical location or network topology.

  • Per-Client VPC Isolation: Enterprise tenant workloads, vector indexes, and database clusters execute inside dedicated Virtual Private Clouds with no cross-tenant memory sharing.
  • Role-Based Access Control (RBAC): Granular IAM permissions enforcing strict least-privilege policies and mandatory multi-factor authentication (MFA/FIDO2).
  • Ephemeral Execution: Microservice containers spin up dynamically in sealed sandbox environments and terminate immediately upon workflow completion.

02Cryptographic Protocols & Key Management

Data at Rest

Encrypted using industry-standard AES-256 via Hardware Security Modules (HSM) with automatic annual cryptographic key rotation.

Data in Transit

Enforced TLS 1.3 across all public edge ingress, internal gRPC microservices, and carrier webhook endpoints with Perfect Forward Secrecy.

03WhatsApp & RCS Webhook Hardening

To guarantee zero message tampering across Meta WhatsApp Cloud API and Google RCS Business Messaging:

  • HMAC SHA-256 Signature Verification: Inbound webhooks from Meta and Google are verified against pre-shared cryptographic secrets before ingestion.
  • DDoS & Rate Limiting: Automated token-bucket rate limiters prevent upstream flooding and carrier spam abuse.
  • Zero PII Logging: Raw conversational payloads are filtered to prevent personal identifiable information from polluting debug log streams.

04Enterprise Compliance & Certifications

Our infrastructure and operational policies undergo regular independent compliance assessments. We maintain audit-ready artifacts for:

  • Annual SOC 2 Type II assessment reports available under mutual NDA.
  • ISO/IEC 27001 certified physical datacenter hosting via AWS, GCP, and Cloudflare.
  • Data Protection Impact Assessments (DPIA) aligned with EU GDPR and Indian Digital Personal Data Protection Act (DPDPA).

05Threat Detection, WAF & Penetration Testing

We employ continuous automated scanning and human-led security audits:

Automated CI/CD SAST & DAST

Every pull request is automatically analyzed for CVE vulnerabilities, secret leaks, and dependency flaws.

Third-Party Penetration Tests

Certified CREST-accredited red teams conduct annual blackbox and whitebox penetration tests.

06Disaster Recovery & Business Continuity

Our distributed mesh guarantees high availability with automated multi-zone failovers:

Recovery Point Objective (RPO)
< 15 Minutes

Continuous streaming write-ahead log replication.

Recovery Time Objective (RTO)
< 1 Hour

Automated Kubernetes control plane standby deployment.

07Responsible Vulnerability Disclosure

We welcome independent security researchers to audit our public endpoints in accordance with coordinated vulnerability disclosure principles. If you discover a potential vulnerability, please submit details immediately.

Security Incident Response Team (SIRT)
PGP key available for encrypted bug bounty submissions.
Report Security Issue